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I think we are sleeping on Charlie's determination and goals
Because when she, Vaggie and Angel confront Pentious and the last two want to kill him, Charlie lets that out as an option. She doesnt tell them "NO", she knows they are in Hell and that's normal, and that redeeming the souls comes from EACH one of them. She knows Sir Pentious story, so she knows how to help.
That's why she hasn't been able to help Angel, because she didnt know the extend of the abuse. And since Angel didnt want help she couldn't do it.
So when we go into episode 4 you see the reasons why forcing yourself into helping isn't that easy. Sure, Charlie could have killed Valentino but that doesn't help Angel and what he is going through. It's not only the abuse, but the cycle of self-hatred that came with it. And it's not one day, it's a process and Charlie KNOWS THAT.
I dont know, im so used to see this "oh, one song, 2 episodes and we are all fine" it's refreshing seeing the protagonist actually stoping and say "this is not easy, i need to work with this people and find ways to help" instead of just pressuring them to change in one second or one single speech.
And that's how redemption works! It's a process and you have to start somewhere!
Im babbling at this point but like, props really to Charlie and how they are handling her character and her ideas.